FORRESTER DIGITAL PROCESS AUTOMATION SOFTWARE, Q3 2017 – IBM LEADS THE PACK

FORRESTER DIGITAL PROCESS AUTOMATION SOFTWARE, Q3 2017 – IBM LEADS THE PACK

Digital Process Automation or DPA represents a big shift from BPM. The DPA space is a significant expansion from traditional BPM, set apart by an emphasis on low-code development, consumer-grade user experiences, and AI-based innovation. Forrester defines deep process applications as the complex, mission-critical efforts that were the domain of traditional BPM. While those remain relevant, DPA extends that definition to a wide array of more basic, situational process apps that are best led by business users with minimal IT support.

To get to full digital transformation, process-driven applications address the deep, complex needs they have traditionally targeted (i.e. deep processes look like traditional BPM projects), while at the same time providing a platform for large numbers of rapid, business-driven applications (wide processes look more like low-code initiatives).

IBM (with IBM Process Transformation Manager v8.9, consisting of IBM BPM v8.5.7 and IBM ODM v8.9) is recognized by Forrester for a strong set of capabilities (ranging from BPM, to advanced decision management, integrated RPA, dynamic case management, and more) to address deep, complex, highly scalable process applications. It also offers strong support for low-code development and simple object reusability, and thus is well positioned for organizations looking to take DPA wide. Next to that IBM is praised for its willingness and ability to be disruptive, with the example of the introduction of the digital business assistant. On top of that the integration of Watson cognitive services into IBM’s process offerings holds tremendous potential.

You-Get is for many years an experienced Gold Business Partner of IBM, recognized for its expert competency in IBM BPM and IBM ODM. We are actively engaged with the IBM DPA offering and product management teams to continue supporting and working on improving the portfolio and capabilities. You-Get is very proud of the recognition that IBM has received, and we will – together with IBM – continue to build out our core expertise on Digital Process Automation.