Delta Lloyd Life and You-Get have together optimised the life insurance policy (ORV) application process with our Insurance Automated Policy Request Solution through the deployment of IBM BPM (v8.5.7). These are now handled completely by Straight Through Processing (STP). In many cases, the application can now be completed within 7 minutes.
Together with You-Get, Delta Lloyd has already successfully optimised three processes. For each process, the best method of cooperation between customers, partners and the internal organisation is first devised and then created using IBM BPM.
For the Delta Lloyd Group, deployment and use of BPM is part of a larger picture: focussing on customer interests. It involves a different way of thinking about company processes and provides a platform in which important themes, such as label and compliance issues, are better implemented.
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Due to the policy being sent to the customer via e-mail, it is received much faster. Furthermore, it contributes to the transformation of Delta Lloyd to a digital, paperless insurer.
We would like to show you how you can achieve a fast return on invest. Please contact one of our team members at You-Get to schedule a noncommittal meeting in which we discuss how to optimize your processes.