Customers

customers

The following overview depicts the most important You-Get customers. Please contact us if you want to know more about a specific customer and what we have done to empower them. We are more than happy to inform you of our tasks and activities in a personal conversation!

rabo1

Rabobank

Finance
abn-carousel

ABN-AMRO Verzekeringen

Finance
delta-lloyd

Delta lloyd

Finance
equens

EQUENS

Finance
vitens-customers

vitens

Utilities
alliander

Alliander

Utilities
derolfgroup-carousel

De Rolf groep

Trade & Logistics
koopman-internationaal

Koopman International b.v.

Trade & Logistics
vanhattum&blankevoort

Van hattum en Blankevoort

Construction
vanmeijel

VanMeijel

Construction
belastingsdienst

Belastingsdienst

Tax authorities
interxion

Interxion

IT / Telecom / Media
Vodafone

Vodafone

IT / Telecom / Media
Christelijke-hogeschool-ede

CHE

Educational institution
monuta

Monuta

General
Hogeschool van Amsterdam

Hogeschool van Amsterdam

Educational institution
Philips Logo

Philips

General
CBR logo

CBR

Authorities
Van Gelder logo

Van Gelder

Construction

References

Digital insurance in 2016

You-Get has optimised the following processes within ABN AMRO Insurance:

  • Document management
  • Application and acceptance process
  • Claims handling
  • Complaints process

The above processes are implemented for both Private and Corporate Damage, implemented in IBM BPMS. This leads to processes being completed much faster, more efficiently and more easily.

BPMS for Customer & Invoicing

Vitens strives to be the best service provider in the Netherlands at the lowest total cost per connection. You-Get automated the customer processes, giving Vitens full end-to-end visibility into process performance. Vitens is now capable of continuously improving its business and now has the flexibility to efficiently execute change. The dependency on SAP has greatly reduced as well as its processing times.

Significant increase in customer satisfaction

Delta Lloyd Life and You-Get have together optimised the life insurance policy (ORV) application process. These are now handled completely by Straight Through Processing (STP). In many cases, the application can now be completed within 7 minutes.

Together with You-Get, Delta Lloyd has already successfully optimised three processes. For each process, the best method of cooperation between customers, partners and the internal organisation is first devised and then created using IBM BPM.

End-to-End Optimising primary processes

In order to support the processes in the right way, the old ERP system is replaced by IBM BPM as the beating heart of the organisation. In doing so, orders are handled much more efficiently.

Bank Risk, Control & Compliance

Within this financial banking organisation, there is a continued awareness of corporate governance and gaining clear insight into compliance with all relevant regulations. The main drivers here are:

  • Obtaining a Letter of Representation
  • Verifiable and adequate controls and actions to mitigate the main risks
  • Strengthening internal controls to preserve good business
  • Compliance with the regulations of external agencies and supporting organisational ambitions for growth

The solution, structured and implemented together with the client organisation, supports the process of risk management and in conducting audits relating to risk. Both Compliance and Operational Risk Control use the customised Monitoring Tool to maintain control over the current (operational) risks and associated (compliance) measures.